Responsible Gaming

Play Smart. Stay in Control with OKZ.

Gaming on OKZ is meant to be fun — a form of entertainment, not a way to make money or escape problems. OKZ is committed to responsible gaming and provides every member with the tools, information, and support needed to keep their gaming experience healthy and enjoyable. If gaming ever stops feeling fun, OKZ is here to help.

18+
Age Requirement
24/7
Support Available
4
Self-Control Tools
0
Tolerance for Underage Play

Responsible Gaming Features on OKZ

OKZ gives every member direct access to these responsible gaming tools — no waiting, no complicated process, just straightforward controls that put you in charge.

Deposit Limits

Set a daily, weekly, or monthly deposit limit on your OKZ account so you never spend more than you are comfortable with. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period — reducing it takes effect right away.

Session Time Limits

Set a maximum session duration so OKZ will automatically remind you — or log you out — when you have been playing for a set amount of time. Keeping track of how long you play is one of the simplest and most effective responsible gaming habits you can build.

Cool-Off Period

Take a short break from OKZ without permanently closing your account. You can set a cool-off period of 24 hours, 7 days, or 30 days. During a cool-off, your OKZ account is suspended and you cannot log in, deposit, or place bets. Your account and balance are safely preserved.

Self-Exclusion

If you feel you need a longer break, OKZ's self-exclusion tool lets you close your account for a minimum of six months or permanently. During self-exclusion, OKZ will also suppress any promotional communications to your registered contact details. Contact OKZ support to activate self-exclusion immediately.

Loss Limits

Set a maximum loss amount per day, week, or month. Once you reach your loss limit, OKZ will prevent further betting until the limit period resets. This tool is especially useful for members who want to enjoy OKZ games without the risk of chasing losses in a single session.

Reality Checks

Enable regular reality check notifications that pop up during your OKZ gaming sessions to show you how long you have been playing and how much you have spent. These gentle reminders help you stay aware of your gaming activity without interrupting the fun unless you want them to.

01 OKZ's Commitment to Responsible Gaming

OKZ believes that gaming should always be a source of entertainment — something you do because it is enjoyable, not because you feel compelled to. Responsible gaming is not just a legal requirement for OKZ; it is a genuine part of how OKZ operates and how OKZ treats its members.

Every decision OKZ makes about platform design, promotions, and member communications is reviewed through a responsible gaming lens. OKZ does not target vulnerable individuals with aggressive promotions. OKZ does not make it difficult to set limits or take breaks. And OKZ does not make it hard to ask for help when you need it.

OKZ's responsible gaming programme is built on four principles: prevention (giving you the tools to stay in control before problems develop), detection (monitoring for signs of harmful gaming behaviour), intervention (reaching out when OKZ identifies a member who may need support), and support (connecting members with the help they need, whether that is within OKZ or through external resources).

Gaming Should Be Fun

If gaming on OKZ ever stops feeling like entertainment and starts feeling like an obligation, a source of stress, or something you cannot control — that is the moment to use OKZ's responsible gaming tools or reach out to the OKZ support team. There is no judgment, only support.

02 Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. OKZ wants every member to be aware of the warning signs so they can take action early — before gambling starts to cause serious harm to their finances, relationships, or mental health.

Common warning signs include:

  • Spending more money on gambling than you originally planned or can afford to lose.
  • Chasing losses — continuing to gamble in an attempt to win back money you have already lost.
  • Gambling with money that was set aside for essential expenses like rent, food, or bills.
  • Feeling anxious, irritable, or restless when you are not gambling or when you try to stop.
  • Lying to family members or friends about how much time or money you spend gambling.
  • Neglecting work, studies, family responsibilities, or social activities because of gambling.
  • Borrowing money or selling possessions to fund gambling.
  • Feeling that gambling is the only way to relax, escape problems, or feel good.
  • Making repeated unsuccessful attempts to cut back or stop gambling.
One Sign Is Enough

You do not need to tick every box on this list to have a problem. If even one of these signs feels familiar, it is worth taking a closer look at your gambling habits. OKZ's self-assessment tool below is a good place to start.

03 Self-Assessment Questionnaire

Answer the following questions honestly. If you answer "yes" to three or more of these questions, OKZ strongly encourages you to use the responsible gaming tools available on your OKZ account or to contact the OKZ support team for guidance.

1

Have you ever gambled with money you could not afford to lose — money meant for rent, food, or other essential expenses?

2

Have you ever tried to win back money you lost by gambling more, rather than accepting the loss and stopping?

3

Have you ever felt that you needed to gamble with larger and larger amounts of money to get the same level of excitement?

4

Have you ever felt restless, irritable, or anxious when you tried to reduce or stop gambling?

5

Have you ever hidden your gambling activity from family members, friends, or your partner?

6

Has gambling ever caused you to miss work, neglect family responsibilities, or withdraw from social activities?

7

Have you ever borrowed money, sold belongings, or considered illegal acts to fund your gambling?

8

Do you find yourself thinking about gambling frequently — planning your next session, reliving past wins, or thinking about how to get more money to gamble with?

What to Do Next

If three or more of these questions apply to you, please contact OKZ support at [email protected] or use the self-exclusion tool in your OKZ account settings. You can also visit the OKZ FAQ for more guidance on using responsible gaming tools.

04 How to Use OKZ's Responsible Gaming Tools

All of OKZ's responsible gaming tools are available directly within your account settings. Here is how to access and use each one:

Step 1 — Log in to Your OKZ Account
Go to okz.asia and log in using your registered mobile number and password. If you have forgotten your password, use the password reset option on the login page.
Step 2 — Open Account Settings
Click on your profile icon in the top right corner of the OKZ platform and select "Account Settings" from the dropdown menu.
Step 3 — Navigate to Responsible Gaming
In Account Settings, find the "Responsible Gaming" section. All available tools — deposit limits, session limits, loss limits, cool-off, and self-exclusion — are listed here.
Step 4 — Set Your Preferred Limits
Select the tool you want to use, enter your preferred limit or duration, and confirm. Limits that reduce your activity take effect immediately. Limits that increase your activity require a 24-hour review period.
Step 5 — Contact Support if Needed
If you want to activate self-exclusion or need help using any responsible gaming tool, contact the OKZ support team at [email protected] or via live chat. The team is available 24 hours a day, 7 days a week.
05 Protecting Young People

OKZ is strictly an 18+ platform. OKZ enforces age verification at registration and will close any account found to belong to a person under 18 years of age without exception. Protecting young people from gambling harm is one of OKZ's most important responsibilities.

If you share a device with younger family members, OKZ strongly recommends the following steps to prevent underage access to the OKZ platform:

  • Always log out of your OKZ account when you are not using it, especially on shared devices.
  • Use a strong, unique password for your OKZ account and never share it with anyone, including family members.
  • Enable device-level parental controls or content filtering software to block access to gambling websites on shared devices.
  • Keep your OKZ login credentials private and store them securely.
  • If you use the OKZ mobile app, ensure your device is protected with a PIN, fingerprint, or face recognition lock.
Report Underage Access

If you believe a person under 18 has accessed or registered an OKZ account, please contact OKZ support immediately at [email protected]. OKZ will investigate and take action without delay. Any account confirmed to belong to a minor will be closed and all data deleted.

06 Getting Help and Support

If you are concerned about your own gambling or the gambling of someone close to you, please do not wait. Reaching out early makes a real difference. OKZ's support team is available around the clock and will treat every responsible gaming enquiry with complete confidentiality and without judgment.

To get help from OKZ directly:

  • Email the OKZ responsible gaming team at [email protected] with the subject line "Responsible Gaming Support".
  • Use the live chat feature on the OKZ platform — available 24/7.
  • Request self-exclusion or account closure at any time — OKZ will process this immediately.

OKZ also encourages members to speak with trusted family members or friends if they are struggling. Problem gambling affects not just the individual but the people around them, and having a support network makes recovery significantly more achievable.

You Are Not Alone

Many people experience difficulties with gambling at some point. Asking for help is a sign of strength, not weakness. OKZ is here to support you — and so are the people who care about you. Take the first step today.

07 Responsible Gaming FAQ

Yes. You can set a daily, weekly, or monthly deposit limit directly in your OKZ account settings under the Responsible Gaming section. The limit takes effect immediately once set. If you want to reduce your limit, the change is instant. If you want to increase it, a 24-hour cooling-off period applies.

Self-exclusion closes your OKZ account for a minimum of six months or permanently, depending on your preference. During self-exclusion, you cannot log in, deposit, or place bets. OKZ will also stop sending you promotional communications. To activate self-exclusion, contact OKZ support at [email protected] or use the option in your account settings.

A cool-off is a short temporary break — 24 hours, 7 days, or 30 days — after which your OKZ account automatically reactivates. Self-exclusion is a longer-term measure of at least six months, and reactivating a self-excluded account requires a formal request and a review period. If you are unsure which option is right for you, contact OKZ support for guidance.

Yes. OKZ monitors gaming behaviour for patterns that may indicate harmful gambling — such as significantly increased deposit frequency, extended session durations, or rapid loss chasing. If OKZ identifies a member who may be at risk, the responsible gaming team may reach out to check in and offer support. This is done with care and without judgment.

After the minimum self-exclusion period has passed, you may request account reactivation by contacting OKZ support. OKZ will apply a mandatory review period before reactivating any self-excluded account to ensure the decision is considered and not impulsive. Permanent self-exclusion cannot be reversed.

Activate Your Responsible Gaming Tools

Setting up your responsible gaming limits on OKZ takes less than two minutes. Here is all you need to do.

1
Log In to OKZ

Visit okz.asia and sign in to your OKZ account using your registered credentials.

2
Open Settings

Click your profile icon and go to Account Settings, then select the Responsible Gaming tab.

3
Choose Your Tool

Select from deposit limits, session limits, loss limits, cool-off, or self-exclusion based on your needs.

4
Confirm and Done

Enter your preferred limit or duration, confirm, and your responsible gaming setting is active immediately.

Play Responsibly

Enjoy OKZ — On Your Own Terms

OKZ is built for entertainment. Register your account today, set your limits from day one, and enjoy everything OKZ has to offer — knowing that the tools to stay in control are always right there when you need them.